Viacloud BusinessPBX is a Cloud PBX solution. It uses Atmovia technology designed to UK standards. The Cloud PBX solution is hosted on the world’s leading cloud partner, Amazon Web Services (AWS) thus providing higher reliability and resilience.
Cloud PBX can deploy Business as a unified phone system. Thus, this connects all the users in different locations with enhanced features namely IVR trees, caller groups, ring groups, voicemail, etc.
Why is a Cloud PBX better?
A PBX has been the premise-based legacy business telephone system in every office. It is connected to operator lines which are used to make and receive calls. Usually, this has required investment into hardware, installation efforts, support contracts and is located inside the office.
Traditionally, every branch office needed a separate deployment of PBX to function!
More and more businesses are finding out that old phone systems are hard to manage, difficult to keep up-to-date and end up costing businesses a lot of money. Combined with the changing business environment in the middle east and the advent of high-speed internet, it is, thus, an ideal time to move to a Cloud PBX system.
All cloud technologies are dependent on the Internet. A Cloud PBX works by connecting to your IP, or Internet phone, for its internet connection. So, you must have a VoIP or other IP system in place in your office in order to use a cloud PBX.
You can access your Cloud PBX with a personalized account from any device that can run the Cloud PBX’s interface software. This means that you can access your Cloud PBX from any Internet-enabled location or device that you have certified for use with your system. The multiple devices communicate with each other through middleware, a software that allows your cloud to have several means of access.
This gives you greater mobility and freedom when using your office phone and PBX. So, if you frequently need to be out of the office, but you don’t want to miss your calls, you can stay connected with our solution.