Conditions of Use

Conditions of Use

This web site is operated by Viacloud telecom (hereinafter referred to as “Viacloud”). Access to and use of this web site is subject to the following General Conditions of Use:


Unless otherwise indicated or in any other way perceivable all product names, trade names, corporate logos and emblems displayed on this web site are trademarks. They are proprietary to Viacloud or Viacloud is otherwise entitled to use such trademarks. No license is granted to user by the use of these trademarks on this web site. Any unauthorized use of these trademarks is expressly prohibited.


The content of this web site including texts, graphics, sound files, video files and any other information, materials as well as their arrangement on this web site are protected by copyrights or other intellectual property rights. Such copyrights or other intellectual property rights are proprietary to Viacloud and is otherwise entitled to use them. It is prohibited to use the content of this web site for any other purpose or to modify the content or any parts thereof without the prior written consent of Viacloud.

Referrals and Links

This website contains hypertext links to information created and maintained by other public and private organizations. These links are provided for your convenience but Viacloud cannot guarantee that these links will work all of the time.

Viacloud does not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website, and Viacloud cannot guarantee that this site or the server that makes it available is free from viruses. To bring any matters to our attention please use the Feedback Form or Contact page.

Data Security

Your Viacloud account information is password-protected for your privacy and security. viacloud safeguards the security of the data you send us with physical, electronic, and managerial procedures. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the internet.

Network Security and Integrity

You may not violate the security of viacloud Telecom’s Website or Network in any way. Such violations may result in criminal or civil liability. Viacloud may, but is not obligated to, investigate any violation of its Network. viacloud may cooperate with law enforcement where criminal or unauthorized activity is suspected. By using Viacloud Telecom products services or sending, receiving, posting, accessing, or storing any electronic transmission via Viacloud’s Network, you agree to cooperate, as well, in any such investigation. Examples of Network security violations include, without limitation:

 Hacking: Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without the express prior authorization of the owner of the system or network.

 Interception: Unauthorized monitoring of data or traffic on any network or system without the express prior authorization of the owner of the system or network.

 Intentional Interference: Interference with service to any user, host or network including, without limitation, denial-of-service attacks, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, and broadcast attacks.

 Falsification of Origin or Routing Information: Using, selling, or distributing in conjunction with the Services, any computer program designed to conceal the source or routing information of electronic mail messages in a manner that falsifies an Internet domain, header information, date or time stamp, originating e-mail address, or other identifier.

 Avoiding System Restrictions: Using manual or electronic means to avoid any limitations established by Viacloud or attempting to gain unauthorized access to, alter, or destroy any information that relates to any Viacloud customer or other end-user. Viacloud may, but is not obligated to,(1) take any action it deems necessary to protect its Website and Network, its rights or the rights of its customers or third parties, or (2) optimize or improve its Website, Network, services, systems, and equipment. You acknowledge that such action may include, without limitation, employing methods, technologies, or procedures to filter or block messages sent through the Website or Network. Viacloud may, in its sole discretion, at any time, filter "spam" or prevent "hacking," "viruses" or other potential harms without regard to any preference you may have communicated to Viacloud.

Charges and Payment Online

Some services may be chargeable as indicated on the Site and in any other terms and conditions. You acknowledge that you will be responsible for payment of any charges, may be requested, as per the fees announced by Viacloud. Viacloud shall be entitled to debit the User's credit card account or recover by any other means any amount including any upfront payment due on any Service or Product offered through Viacloud's Site once accepted such service request. The user is required to pay Viacloud all other charges as indicated for each service.


The English language shall be the official language of this agreement and all communications under it. The parties recognize and agree that this agreement may be interpreted into other languages. The English version of this agreement shall be the official version and shall prevail if any dispute in the interpretation of this agreement between such languages arises between the parties.

Unless otherwise specified in a particular case, words importing the singular number shall include the plural and vice versa and words importing persons shall include bodies corporate, unincorporated associations and partnerships and vice versa.

Reference to one gender shall include references to all other genders.


This agreement is governed by the laws of the State of Bahrain. The user hereby consents to the exclusive jurisdiction and venue of courts in Bahrain, in all disputes arising out of or relating to the use of the viacloud website. Use of the Viacloud website is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Viacloud with respect to the usage of the Viacloud website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Viacloud with respect to the website.

Future Amendments

Constant technical and legal developments may require Viacloud to adapt the General Conditions of Use from time to time. Viacloud reserves the right to amend the General Conditions of Use at any time in accordance with such requirements and without announcement. Please, review the General Conditions of Use each time you visit this web site to note any changes or amendments thereto.

Connecting Your World

Viacloud is a leading multi-national telecom operator providing voice, data and value-added services in the Middle East.



Our Head Office is located at:
8th Floor, NBB Tower
Government Avenue
Manama, Kingdom of Bahrain
Phone: + 973 6500 5500